Earlier this month, United States Customs and Border Protection agents expanded the number of services on the CBP One App. The Biden administration plans to use this application as part of an effort to discourage immigrants from entering the country illegally. The following app can be downloaded on both an Apple device, or through a Google Play Store in both English and Spanish. The purpose of the app is to make it possible for non-citizens to make an appointment and provide certain biographical data before their planned arrival at a port of entry. Although this sounds enticing and helpful at first, the app has slowly frustrated an enormous number of immigrants due to a high number of flaws.
One flaw with the CBP One App is that it requires a live photo in order to make an asylum appointment. This requirement makes it extremely difficult to apply young children for appointments because many of them cannot sit still long enough to take a decent picture. In addition, multiple adult immigrants have come out and said that they have spent hours trying to take a photograph that the application would accept, but by the time they finally captured one good enough, there were no more available appointment slots. In addition to the lack of available appointments that are offered each day, many application users complain about persistent bugs and glitches, as well as a lack of foreign language choices.