Skip to main content


USCIS Policy Update: Rescheduling Biometric Services Appointments

USCIS has issued policy guidance in the USCIS Policy Manual regarding procedures for rescheduling biometric services appointments at Application Support Centers (ASCs).

Under Department of Homeland Security regulations, individuals scheduled for an ASC appointment can request to reschedule the appointment before the scheduled date and time for valid reasons. USCIS has received feedback from the public seeking guidance on what constitutes “good cause” for rescheduling and is now providing clarification on its policies and procedures in this regard.

Missed Appointments: According to the regulations, if a person fails to appear for a biometric services appointment, USCIS typically considers most benefit requests abandoned and denied. However, USCIS may excuse the failure to appear if it receives notice of a change of address or a valid request to reschedule the appointment by the scheduled time.

This update outlines how USCIS reviews benefit requests when individuals fail to appear for their biometric services appointments.

Jeelani Law Firm, PLC

JEELANI LAW FIRM, PLC is regarded as one of the top immigration law firms in the industry. We handle all immigration matters including family based adjustment of status/green card cases, citizenship filings, representation of businesses and employees when filing L1A/B Petitions, H1B petitions, and Permanent Labor petitions. Our firm also litigates immigration cases dealing with delayed adjudications as well as appellate matters before the U.S. Federal Courts, U.S. Immigration Courts, USCIS and the BIA. Given the complex nature of immigration law, inexperience can lead to many mistakes which may result in delays, denials, and loss of filing fees and valuable time. Contact our office and we will take care of the rest.